{"id":7081,"date":"2021-11-11T16:09:12","date_gmt":"2021-11-11T19:09:12","guid":{"rendered":"https:\/\/augin.app\/?page_id=7081"},"modified":"2022-05-19T16:29:42","modified_gmt":"2022-05-19T19:29:42","slug":"suporte","status":"publish","type":"page","link":"https:\/\/augin.app\/es\/suporte\/","title":{"rendered":"Soporte"},"content":{"rendered":"<p>[et_pb_section fb_built=\u201d1\u2033 custom_padding_last_edited=\u201don|phone\u201d next_background_color=\u201d#FFFFFF\u201d _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d background_color=\u201d#E8E8F0\u2033 custom_margin=\u201d||||false|false\u201d custom_padding=\u201d| 5vw ||false|false\u201d custom_padding_tablet=\u201d||10vw||false|false\u201d custom_padding_phone=\u201d||15vw||false|false\u201d top_divider_height=\u201d280px\u201d top_divider_height_tablet=\u201d\u201d top_divider_height_phone=\u201d\u201d top_divider_height_last_edited=\u201don|tablet \u201d bottom_divider_style=\u201donda\u201d bottom_divider_repeat=\u201d1x\u201d bottom_divider_flip=\u201dhorizontal\u201d bottom_divider_height_tablet=\u201d50px\u201d bottom_divider_height_phone=\u201d35px\u201d bottom_divider_height_last_edited=\u201den|tel\u00e9fono\u201d global_colors_info=\u201d{}\u201d][et_pb_row _builder_preule\u2033\u201d4.predeterminado\u201d bloqueado= \u201doff\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d custom_padding_tablet=\u201d0px||||false|false\u201d custom_padding_phone=\u201d\u201d custom_padding_last_edited=\u201d on|phone\u201d global_colors_info=\u201d{}\u201d][et_pb_t ext _builder_version=\u201d4.16\u2033 _module_preset=\u201dpredeterminado\u201d text_font_size=\u201d17px\u201d header_text_color=\u201d#FE6A00\u2033 header_font_size=\u201d45px\u201d custom_margin_tablet=\u201d|0px||0%|false|false\u201d custom_margin_phone=\u201d\u201d custom_margin_last_edited=\u201don|desktop= \u201d header_font_size_tablet=\u201d35px\u201d header_font_size_phone=\u201d30px\u201d header_font_size_last_edited=\u201den|escritorio\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<h1 style=\"text-align: center;\">Soporte al usuario<\/h1>\n<p style=\"text-align: center;\">Obtenga las respuestas que necesita y vuelva al trabajo<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d background_color=\u201d#FFFFFF\u201d global_colors_info=\u201d{}\u201d][et_pb_row column_structure=\u201d 1_3,1_3,1_3\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201dpredeterminado\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d1_3\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201dpredeterminado\u201d global_colors_info=\u201d{}\u201d][et_pb_blurb title =\u201dVisita el Centro de Ayuda\u201d image=\u201dhttps:\/\/augin.app\/wp-content\/uploads\/2021\/11\/central-de-ajuda.svg\u201d icon_placement=\u201dleft\u201d image_icon_width=\u201d130%\u201d _builder_version=\u201d 4.16\u2033 _module_preset=\u201dpredeterminado\u201d header_level=\u201dh3\u2033 header_text_color=\u201d#FE6A00\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<p><span style=\"font-weight: 400;\">Consulte temas comunes de soluci\u00f3n de problemas e instrucciones paso a paso para ayudarlo a usar nuestra plataforma.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjY5NjIifX0=@\u201d button_text=\u201dVisite a Central de Ajuda\u201d button_alignment=\u201dright\u201d _builder_version=\u201d4.17.3\u2033 _dynamic_attributes=\u201dbutton_url\u201d _module_preset=\u201ddefault\u201d custom_button =\u201don\u201d button_text_size=\u201d16px\u201d button_text_color=\u201d#FE6A00\u2033 button_bg_color=\u201dRGBA(0,0,0,0)\u201d button_border_radius=\u201d10px\u201d button_font=\u201dLibro Circular Pro||||||||\u201d button_icon=\u201d9||divi||400\u2033 button_on_hover=\u201doff\u201d bloqueado=\u201doff\u201d global_colors_info=\u201d{}\u201d button_bg_color__hover_enabled=\u201don|hover\u201d button_bg_color__hover=\u201d#FFFFF\u201d button_bg_enable_color__hover=\u201don\u201d button_border_width__hover_enabled=\u201don|hover \u201d button_text_color__hover_enabled=\u201don|hover\u201d button_text_color__hover=\u201d#0D1317\u2033][\/et_pb_button][\/et_pb_column][et_pb_column type=\u201d1_3\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info[b]=\u201d_pb_title Tutoriales] \u201d image=\u201dhttps:\/\/augin.app\/wp-content\/uploads\/2021\/11\/comunidade.svg\u201d icon_placement=\u201dleft\u201d image_icon_width=\u201d130%\u201d _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3 \u2033 header_text_color=\u201d#FE6A00\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<p><span style=\"font-weight: 400;\">Aprende a utilizar la plataforma Augin de forma r\u00e1pida y sencilla a trav\u00e9s de v\u00eddeos explicativos para que puedas introducir la tecnolog\u00eda en tus proyectos.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=\u201dhttps:\/\/www.youtube.com\/channel\/UC0NVQi8_tGIy4SK0zSgo2_g\u201d url_new_window=\u201don\u201d button_text=\u201dVer tutoriales\u201d button_alignment=\u201dright\u201d _builder_version=\u201d4.17.3\u2033 _module_preset=\u201ddefault \u201d custom_button=\u201don\u201d button_text_size=\u201d16px\u201d button_text_color=\u201d#FE6A00\u2033 button_bg_color=\u201dRGBA(0,0,0,0)\u201d button_border_radius=\u201d10px\u201d button_font=\u201dCircular Pro Book|||||||\u201d button_icon=\u201d9||divi||400\u2033 button_on_hover=\u201doff\u201d bloqueado=\u201doff\u201d global_colors_info=\u201d{}\u201d button_bg_color__hover_enabled=\u201don|hover\u201d button_bg_color__hover=\u201d#FFFFF\u201d button_bg_enable_color__hover=\u201don\u201d button_border_width__hover_enabled=\u201don|hover \u201d button_text_color__hover_enabled=\u201don|hover\u201d button_text_color__hover=\u201d#0D1317\u2033][\/et_pb_button][\/et_pb_column][et_pb_column type=\u201d1_3\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info[b]=\u201d_pb_title email\u201d image=\u201dhttps:\/\/augin.app\/wp-content\/uploads\/2021\/11\/email.svg\u201d icon_placement=\u201dleft\u201d image_icon_width=\u201d130%\u201d _builder_version=\u201d4.16\u2033 _module_preset=\u201d default\u201d header_level=\u201d h3\u2033 header_text_color=\u201d#FE6A00\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<p><span style=\"font-weight: 400;\">Comun\u00edquese r\u00e1pidamente con nuestro equipo de expertos para ayudarlo a investigar y resolver cualquier problema que pueda encontrar.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=\u201dmailto:augin@augin.app\u201d button_text=\u201dEnviar un correo electr\u00f3nico\u201d button_alignment=\u201dright\u201d _builder_version=\u201d4.17.3\u2033 _module_preset=\u201dpredeterminado\u201d custom_button=\u201don\u201d button_text_size=\u201d16px \u201d button_text_color=\u201d#FE6A00\u2033 button_bg_color=\u201dRGBA(0,0,0,0)\u201d button_border_radius=\u201d10px\u201d button_font=\u201dLibro Circular Pro||||||||\u201d button_icon=\u201d9||divi||400\u2033 button_on_hover=\u201doff\u201d bloqueado=\u201doff\u201d global_colors_info=\u201d{}\u201d button_bg_color__hover_enabled=\u201don|hover\u201d button_bg_color__hover=\u201d#FFFFF\u201d button_bg_enable_color__hover=\u201don\u201d button_border_width__hover_enabled=\u201don|hover \u201d button_text_color__hover_enabled=\u201don|hover\u201d button_text_color__hover=\u201d#0D1317\u2033][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.16\u2033 background _module_mod=\u201dpreset\u201dcolor\u201d_ #F3F4F9\u2033 global_colors_info=\u201d{}\u201d][et_pb_row _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{} \u201d \u201d][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d header_text_color=\u201d#FE6A00\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<h1 style=\"text-align: center;\">Preguntas m\u00e1s frecuentes<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u201d1_5,3_5,1_5\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d1_5\u2033 _builder_version=\u201d \u00bfQu\u00e9 soporte es? \u00bfEst\u00e1 incluido en mi suscripci\u00f3n? icon_color=\u201d#FE6A00\u2033 toggle_icon=\u201dL||divi||400\u2033 use_icon_font_size=\u201don\u201d icon_font_size=\u201d19px\u201d open_icon_color=\u201d#FE6A00\u2033 open_toggle_icon=\u201dK||divi||400\u2033 open_use_icon_font_size=\u201don\u201d_font open_size= \u201d_font 19px\u201d _builder_version=\u201d4.17.3\u2033 _module_preset=\u201ddefault\u201d title_text_color=\u201d#0D1317\u2033 background_color=\u201d#FFFFF\u201d border_radii=\u201don|10px|10px|10px|10px\u201d border_width_all=\u201d0px\u201d box_shadow_style=\u201dbox_shadow3\u2033 box_shadow_style =\u201dbox_shadow3\u2033 rgba(0,0,0,0.15)\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p><span style=\"font-weight: 400;\">Todos los planes brindan acceso a funciones de autoservicio en el Centro comunitario y de ayuda.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=\u201d \u00bfCu\u00e1ndo puedo llamar al soporte?\u201d icon_color=\u201d#FE6A00\u2033 toggle_icon=\u201dL||divi||400\u2033 use_icon_font_size=\u201don\u201d icon_font_size=\u201d19px\u201d open_icon_color=\u201d#FE6A00\u2033 open_toggle_icon=\u201dK||divi||400\u2033 open_use_icon_font_size=\u201don\u201d_font open_size= \u201d_font 19px\u201d _builder_version=\u201d4.17.3\u2033 _module_preset=\u201ddefault\u201d title_text_color=\u201d#0D1317\u2033 background_color=\u201d#FFFFF\u201d border_radii=\u201don|10px|10px|10px|10px\u201d border_width_all=\u201d0px\u201d box_shadow_style=\u201dbox_shadow3\u2033 box_shadow_style =\u201dbox_shadow3\u2033 rgba(0,0,0,0.15)\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p><span style=\"font-weight: 400;\">Puede enviar una solicitud de soporte en l\u00ednea o por correo electr\u00f3nico. <a href=\"mailto:augin@augin.app\">augin@augin.app<\/a><\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=\u201d\u00bfPuede el soporte ayudar con m\u00e1s que problemas t\u00e9cnicos?\u201d icon_color=\u201d#FE6A00\u2033 toggle_icon=\u201dL||divi||400\u2033 use_icon_font_size=\u201don\u201d icon_font_size=\u201d19px\u201d open_icon_color=\u201d#FE6A00\u2033 open_toggle_icon=\u201dK||divi||400\u2033 open_use_icon_font_size=\u201don\u201d_font open_size= \u201d_font 19px\u201d _builder_version=\u201d4.17.3\u2033 _module_preset=\u201ddefault\u201d title_text_color=\u201d#0D1317\u2033 background_color=\u201d#FFFFF\u201d border_radii=\u201don|10px|10px|10px|10px\u201d border_width_all=\u201d0px\u201d box_shadow_style=\u201dbox_shadow3\u2033 box_shadow_style =\u201dbox_shadow3\u2033 rgba(0,0,0,0.15)\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p><span style=\"font-weight: 400;\">El soporte Premium, disponible en los planes PRO, ofrece seminarios web exclusivos que presentan las mejores pr\u00e1cticas de la industria para ir m\u00e1s all\u00e1 del soporte t\u00e9cnico y ayudarlo a aprovechar al m\u00e1ximo la plataforma Augin.<\/span><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=\u201d1_5\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>Soporte al usuario Obtenga las respuestas que necesita y vuelva al trabajo Vea los temas comunes de soluci\u00f3n de problemas e instrucciones paso a paso para ayudarlo a usar nuestra plataforma. Aprenda a usar la plataforma Augin de forma r\u00e1pida y sencilla a trav\u00e9s de videos explicativos para que pueda introducir la tecnolog\u00eda en sus proyectos .Entre [\u2026]<\/p>","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-7081","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/augin.app\/es\/wp-json\/wp\/v2\/pages\/7081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/augin.app\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/augin.app\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/augin.app\/es\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/augin.app\/es\/wp-json\/wp\/v2\/comments?post=7081"}],"version-history":[{"count":30,"href":"https:\/\/augin.app\/es\/wp-json\/wp\/v2\/pages\/7081\/revisions"}],"predecessor-version":[{"id":239283,"href":"https:\/\/augin.app\/es\/wp-json\/wp\/v2\/pages\/7081\/revisions\/239283"}],"wp:attachment":[{"href":"https:\/\/augin.app\/es\/wp-json\/wp\/v2\/media?parent=7081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}