User support

Get the answers you need and get back to work

Visit the Help Center

See common troubleshooting topics and step-by-step instructions to help you use our platform.

Tutorials

Learn how to use the Augin platform quickly and easily through explanatory videos so you can introduce the technology to your projects.

Send an e-mail

Quickly contact our team of experts to help investigate and resolve any issues you may encounter.

FAQ

What support is included in my subscription?

All plans provide access to self-service features in the Help and Community Center.

When can I call support?

You can submit a support request online or by email. augin@augin.app

Can support help with more than technical issues?

Premium Support, available on PRO plans, offers exclusive Webinars featuring industry best practices to go beyond technical support and help you get the most out of the Augin platform.